Most of our placements are virtual, but we do place in-person assistants when the role requires it. During your consultation, we’ll determine the level of support, availability, and presence you need.

We charge a $500 engagement fee (deducted upon placement) to begin our search and a 20% placement fee based on the assistant’s gross annualized compensation.

This covers consultation, recruiting, screening, shortlisting, interview support, hiring guidance, and post-placement follow-up.

As an Ontario-based business, GST/HST for Canadian clients is charged according to your province of residence. For clients in the United States, no sales tax is applied.

All assistants placed through Helpers Studios are hired directly by you — not by us. This ensures the relationship, compensation, and expectations are clear and personal from day one.

Yes. Every placement comes with a guarantee period.

If the match isn’t the right fit during that window, we’ll work with you to identify a replacement at no additional cost.

The engagement fee is non-refundable, as it covers the time, consultation, and resources we invest at the start of your search. However, it does not expire — if you choose to pause and resume your search at a later date, your engagement fee will be fully credited toward your future placement.

Yes — and this is one of our specialties.

Fractional support is perfect for coaches, consultants, solopreneurs, and leaders who don’t need 40 hours a week but do need consistent, reliable help.

Benefits are entirely up to you as the employer. While not required, offering benefits can increase retention, attract stronger candidates, and support long-term partnership—especially for full-time roles.

Yes. Many clients choose to hire their assistant as an independent contractor, especially for fractional or part-time roles. We can help you understand the differences so you choose the structure that fits your needs.

Timelines vary depending on the role, required experience, and your availability to interview.

Most clients meet qualified candidates within 1–3 weeks of beginning the process.